About Northshore Fireplace
Service that Doesn’t End with the Sale
Thank you for your time spent viewing our website. We tried to keep our message simple. We have the broadest selection of fireplace essentials to be found anywhere and the most experienced personnel, able to assist in finding the perfect one for your home. Hopefully, you’ll stop in soon, or call to schedule an in-home visit. Our service division can be counted on to route gas lines to our fireplace, if needed and install gas logs. We can do the same in your backyard and install a new grill. We also offer seasonal cleaning and servicing of gas logs, barbeques and outdoor gas lamps. How can we serve you?
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All I can say is “wow.” I will never call another place. Superior service. I couldn’t recommend more highly. Really nice and professional shop for quality fireplace equipment. Got my gas fireplace conversion there. Nowaglble people great products and services Amazingly helpful, I would highly recommend to others with any fireplace issues or projects! We had a problem with our gas fireplace - the remote ignition system stopped working. Jim researched our unit and spent a number of phone calls with... me to investigate and then resolve the problem without a service call. His friendly patience and persistence were a pleasure. He also refused to be compensated for his time which I felt was above and beyond..read more They have nice quality products. I have purchased many gas inserts from them and my clients are always happy. They always answer all my questions when there was a question about installing the fireplace Great experience. Our home/fireplace is from the 1890s. We really needed a new screen and were hassled by another company that agreed to sell us a... screen but would not install it. Northshore Fireplace has a relationship with the chimney/fireplace inspection company we use, and they worked together to verify safety while respecting the historical integrity of our fireplace and hearth. Northshore sold us the doors/screen and did the install, no problem. We're happy with the final result and Paul was great to work with.read more Amazing customer service! Jim went above and beyond to help me. We love our gas logs - thank you! A beautiful, welcoming store run by people of integrity. A great experience! Excellent and quick service. 3rd time we used this company and if needed, we will use them again. Northshore did a great job replacing a mantel with a semi-custom product of simple good taste - just what we had asked for. They worked with the... manufacturer to arrange the changes we needed and the installation was very well done.read more Great company with happy helpful employees. Always able to resolve fireplace and barbecue problems. Great experience. Salesperson was very knowledgeable and gave me the distinctive characteristics (pros and cons) of each grill I looked at. They... also installed the gas grill at a very reasonable rate and did an aesthetic job doing it. I am recommending them to my friends and family.read more