Last Updated: August 19, 2026
Northshore Fireplace (“Northshore Fireplace,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting northshorefireplace.com (the “Website”).
This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information.
Information We Collect
We may collect information that you voluntarily provide to us when you:
- Submit a contact or inquiry form
- Request information about our products or services
- Contact us by email or phone
- Request an estimate or service
- Interact with other features of our Website
This information may include your name, email address, telephone number, and any information you choose to include in your message or inquiry.
Information Collected Automatically
When you visit our Website, certain information may be collected automatically through cookies and similar technologies. This may include:
- IP address
- Browser and device type
- Operating system
- Pages viewed
- Referring website
- Date and time of your visit
- General website usage and interaction information
We may use analytics services and other website technologies to help us understand how visitors use our Website and to improve its performance.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests
- Provide information about our products and services
- Schedule or provide estimates, installations, service, or other requested services
- Communicate with customers and prospective customers
- Operate, maintain, and improve our Website
- Understand how visitors use our Website
- Protect the security and integrity of our Website
- Comply with applicable legal obligations
We do not sell your personal information for monetary consideration.
Cookies and Similar Technologies
Our Website may use cookies and similar technologies to operate properly, remember preferences, analyze Website traffic, and understand how visitors interact with the Website.
Some cookies may be placed by third-party services used on our Website.
Where required by applicable law, visitors may be given the opportunity to manage or decline certain non-essential cookies through our cookie consent tool.
You may also control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Website.
Analytics and Third-Party Services
We may use third-party services to help operate and analyze our Website. These providers may collect information about your device and your interaction with the Website in accordance with their own privacy policies.
We may also link to websites operated by manufacturers, suppliers, service providers, or other third parties. We are not responsible for the privacy practices or content of third-party websites.
How We Share Information
We may share personal information with service providers that assist us in operating our Website or conducting our business, such as website hosting, analytics, email, security, and other technology providers.
We may also disclose information when required by law or when we reasonably believe disclosure is necessary to protect our rights, comply with a legal obligation, prevent fraud, or protect the safety of our business, customers, or others.
We do not share personal information with third parties for their own independent marketing purposes unless you have consented to such sharing.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain appropriate business records, and comply with applicable legal obligations.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of information we maintain about you.
You may also adjust your browser settings to restrict or block cookies and, where available, use our Website’s cookie preference controls.
To submit a privacy-related request, please contact us using the information below.
Children’s Privacy
Our Website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our Website, business practices, technology, or applicable laws.
When changes are made, we will update the “Last Updated” date at the top of this page. We encourage visitors to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Northshore Fireplace
2813 Central Street
Evanston, IL 60201
Phone: (847) 869-6695
Website: northshorefireplace.com